Covid-19 crisis has transformed consumer preferences. The accent is now on safety, security and access to ‘around-the-corner conveniences. These are natural consequences of a major pandemic that makes us scared about things that never worried us too much before – even the air we breathe and getting too close to other people.

We have been in lockdown for more than a year and are eager to return to some in-person working that accommodates the preferences and priorities of individual employees so that our entire team is stronger. As a software company, we have been able to work effectively. We were able to launch our new Flexible Service Platform during the pandemic and we are rapidly growing in the U.S. because the demand for flexible office space is robust.

The Covid-19 crisis accelerated what was already a long-term decline in the need for brick-and-mortar retail space, but it also wrought havoc on the office space market, as companies emptied out cubicles and sent workers home to reduce the spread of the virus. With commercial real estate vacancies on the rise, landlords and tenants found themselves at odds about lease agreements, rent payments, insurance and other devil-in-the-details matters.